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Xavier Lee - Interview - Managing Director Jumpstart Commerce

Written by Super Super Dope


Posted on December 01 2018

Xavier Lee Managing Director at Jumpstart Commerce

'What motivates you to get out of bed in the morning?’

What reason do I have not to? To go after the goal that I want gets me out of bed everyday.

Jumpstart Commerce - Managing Director Xavier Lee

Jumpstart Commerce - Managing Director Xavier Lee

How + Why did you and the team start Jumpstart?

Before Jumpstart, 2 other businesses I had started were a design agency and a mobile application development company. The former was about branding, advertising and telling a story, while the latter was focused on creating applications to digitalise business data and facilitate automation with real-time mobile and cloud applications.

Jumpstart is in a way combination of both. We bring together the art to work with the science and tech. As we see more companies putting emphasis on both design and technology as critical drivers and enablers to their business we know the demand for a company with a DNA like Jumpstart would be a real asset to help businesses and brands grow.

Working with Shopify as our key partner for Jumpstart has been the most important ingredient. Shopify platform supports more than half a million business worldwide and has a great eco system with a wide array of partners that extends Jumpstart more than ever.

Shopify has been very committed to the growth of Jumpstart and our merchants and without Shopify to offer such an incredible platform we would not be able to deliver solutions so quickly and efficiently to the business who trust us.

Jumpstart Commerce - Official Shopify Partner

Jumpstart Commerce - Official Shopify Partner

‘What does an average day look like for Jumpstart?’

Starts quite early for me as i have partners that are based in other timezone so it could start as early as 5am for calls. 9.30am is where things just started across our regional offices, i will jump into our morning standup meeting to feel the pulse of the day in the different offices and the roadblocks that we have. After that my day is split up between strategic thinking, business development and relationship building.

What inspires you?

To be the best version of myself that I possibly can be. Every year i will always reflect back and see how i can do this better, from time management, problem solving, business development. What i did wrong or right. Being able to look within for my answers is something that i find very inspirational as i guess that’s what “gut” feeling is all about.

Xavier sharing the love at a Shopify Singapore Meet Up @wework

Xavier sharing the love at a Shopify Singapore Meet Up @wework

What do you enjoy most about running your own company?

Running my own company is about getting better, improve, learn, extend myself out of my comfort zone and push the boundaries all the time so that I can grow as a person and use that to build a company that’s strong, agile and forward looking.

Can you tell me about a time when you almost gave up, how you felt about that, and what you did instead of giving up?

However hard it is I don’t give up. Reason being the people around me, they’ve put in sacrifices and their time for me to be where i am today.

What do you think are the biggest challenges Jumpstart?

As the leading Shopify Plus expert in South East Asia, merchants across the region come to us for advice regarding their e-commerce operations and business challenges. Key challenge here is to keep up to date on the various e-commerce activities and the nuances of the various cultures and customer behaviour.

Any advice for your previous boss?

Conformity is a limitation.

Are there any brands, business’ or business leaders that you admire?

Humble leaders with few words, great humility and amazing strength and grit like Mr Mohan Vaswani from Tolaram Group.

What would you like to achieve Professionally in 6 months / 1 year / 5 years?

Jumpstart to be the leading Shopify Plus partner in the world.

Any advice for talent looking to set up their own hustle?

Never be afraid to ask for advice and always seek out partnership with like-minded people who allow you to extend yourself into areas where it’s not possible if you’re doing it on your own.

What is your favorite quote?

"You miss 100 percent of the shots you never take" - Wayne Gretzky
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